Customers address Illinois American Water rate hike in Bolingbrook

What happened

Illinois American Water customers spoke at a hearing in Bolingbrook about the company’s proposed rate hike. The hearing focused on the requested increase and gave customers a public opportunity to address it.

The issue before customers

The proposed increase involves Illinois American Water, the water utility serving the customers who attended the hearing. The figure is the central amount tied to the rate-hike request.

Customers’ comments made up the public discussion at the Bolingbrook hearing. Their participation put customer views on the record as the rate request moves through its review.

What comes next

The hearing is part of the public process surrounding the proposed rate hike. The comments made in Bolingbrook will be part of the record considered as the request continues through that process.

The rate increase has not been described here as a final charge to customers. Any change to what customers pay would follow the review and decision on Illinois American Water’s request.