Madison County Telecommunicator Michael Krohn Wins State Award

Michael Krohn, a Madison County telecommunicator, has won the Illinois NENA Excellence Award.

The award

The Illinois NENA Excellence Award is being presented to Krohn for his work as a telecommunicator. Telecommunicators handle emergency communications, including receiving information from people seeking help and connecting those calls with the appropriate response system.

Krohn’s role

Krohn works in Madison County. The award identifies him as a difference maker in emergency communications, but the announcement does not describe a specific call, incident or project tied to the honor.

What the honor shows

The recognition places attention on the work of telecommunicators, who serve as an entry point for emergency assistance. Their work requires gathering information and coordinating with emergency response agencies.

Krohn’s award is an Illinois NENA honor. NENA is the National Emergency Number Association, an organization connected with emergency communications and 911 services.

What comes next

The award announcement identifies Krohn as the recipient but does not state when the award was presented, who selected him or whether a formal ceremony is planned. Those details would provide more context about the recognition and his work in Madison County.